FAQ
Delivery & Ordering
Yes! For same-day delivery, please place your order by 3:00 PM local time. Orders placed after this time will be scheduled for the following business day.
We currently deliver to Johor Bahru, Iskandar Puteri, Skudai, Senai, Penang, Kedah and surround areas. For more details, please check our shipping page. Delivery fees are calculated at checkout based on the distance from our shop. your order by 3:00 PM local time. Orders placed after this time will be scheduled for the following business day.
While we cannot guarantee an exact minute, we do offer “Morning” (9 AM – 12 PM) and “Afternoon” (1 PM – 5 PM) delivery windows. For timed events like funerals or weddings, please contact us directly.
If it’s safe to do so, we will leave the arrangement in a shaded spot and notify the recipient. If weather or security is an issue, we will call the recipient to coordinate a redelivery.
Flower Care & Quality
Most bouquets stay vibrant for 5–7 days. To maximize their life, change the water every two days and keep them away from direct sunlight, drafts, and ripening fruit.
Flowers are a natural product, and seasonal availability varies. While we always aim for a near-identical match, we may occasionally swap a specific stem for one of equal or higher value to ensure your arrangement is as fresh as possible.
Absolutely. If you have a specific vision or a favorite flower in mind, drop us a WhatsApp message.
Cancellations & Returns
Changes or cancellations must be made at least 24 hours before the scheduled delivery date. Since flowers are perishable, we cannot offer refunds once the arrangement has been designed.
We want you to love your blooms. If there is an issue with the quality of your flowers upon arrival, please contact us within 2 hours with a photo so we can make it right.